Today has begun with a lot of confusion over ID&TS 2021.
With many people receiving emails cancelling their hotel rooms for the show it left many wondering what is going on.
This news has come as a huge surprise to most of us, including the show organisers.
Both wonderful ladies were just as surprised as we all were with these turn of events.
This has to be a extremely stressful time for everyone so just know that the staff of the show are working as hard as they can.
So to help explain what is going on, Stacey put out this message.
“IMPORTANT ANNOUNCEMENT REGARDING ID&TS 2021:
We were blindsided this morning with the news of the Rosen Plaza canceling everyones room reservations, and announcing the cancelation of the 2021 show.
We have put in phone calls to, and are currently awaiting to speak directly with our Sales Manager to confirm this cancelation. We are deeply upset that they chose to move forward with this without first notifying us.
Please note that once we do have a definite answer we will begin the lengthy process of refunding everyone.
THIS WILL TAKE SOME TIME.
YOU WILL NOT GET YOUR REFUND RIGHT AWAY AS I AM ONE PERSON THAT WILL HAVE TO USE YOUR PAYPAL ADDRESS TO FIND YOUR PAYMENTS TO PROCESS YOUR REFUND MINUS PAYPAL FEES.
DO NOT CONTACT US ABOUT YOUR REFUND. WE WILL GO IN ORDER AND REFUND ONE AT A TIME.
PLEASE DO NOT FILE A CLAIM WITH PAYPAL!!! YOU WILL GET YOUR REFUND, BUT THIS WILL TAKE TIME.
I WILL PROCESS AS FAST AS POSSIBLE.
We are JUST as upset as everyone else about this, and we just don’t need any additional added stress on top of what we will already have to do.
THANK YOU, and please be patient with us as we do our best to navigate these troubled waters.”
This is going to be a very difficult time for the ladies so please lets all give them the space they need to try and get some answers.
I hope you are able to find some time to breathe ladies.